CTG Commences Work on Multi-Million Dollar Go-Live Project for Leading U.S. Medical Center
This enterprise-wide go-live implementation on Epic’s Enterprise Electronic Health Record (EHR) system will cover more than 10,000 estimated end users, including thousands of providers, with all sites and modules to simultaneously become live. As part of the contracted project, CTG will provide advisory, planning and support services for Epic classroom training, activation, and go-live support as well as end-to-end logistics strategy, management and execution. The associated support and training will be provided on-site as well as remotely to enable a seamless transition. With proven processes and proprietary tools, CTG has assembled and will facilitate a combination of internal and external expert resources comprised of a significant number of Epic super users, credentialed trainers, consultants and classroom support staff.
“EHR implementations are one of the most challenging IT undertakings that hospital and health care systems encounter, but they can also be one of the most impactful opportunities for achieving business improvement,” stated
CTG’s Innovative Tools and Methodologies
The successful management of large implementation projects require the ability to exercise real-time control and communications across a wide geographic footprint. CTG has a combination of proven processes and digital tools to engage, schedule and manage resources to ensure effective and on-time go-live projects. CTG’s proprietary tools include:
- Staff Onboarding and Communications Tool – smart app utilized by the CTG Activation Team to facilitate constant communication and maintain real-time status of all project staff throughout the onboarding process.
- Team Scheduling Tool – a digital, customizable application designed specifically to navigate the nuances and complexity of the healthcare industry. App readily addresses the dynamic nature of go-live scheduling, with predictive cost management and real-time reporting that enables immediate redeployment of critical resources.
- Adoption Intelligence Reporting Tool (AIRT) – delivers actionable data from every area within the organization, ensuring clients have the field intelligence to make fully informed and timely decisions, while also avoiding staffing constraints to achieve results that are both on-time and on budget.
In addition, CTG is currently providing 24/7 legacy application management and support managed services to the client for a series of clinical and ancillary applications and systems. This legacy support ensures that the client’s principal IT focus can remain focused on the larger and more complex Epic implementation project.
For more information about the benefits of CTG’s digital transformation solutions and services, including application implementation, testing and comprehensive training as well as legacy application support, please visit www.ctg.com.
CTG (NASDAQ: CTG) is a leading provider of digital transformation solutions and services that accelerate clients’ project momentum and achievement of their desired IT and business outcomes. We have earned a reputation as a faster and more reliable, results-driven partner focused on improved data-driven decision making, meaningful business performance improvements, new and enhanced customer experiences, and continuous innovation. CTG has operations in
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Source: Computer Task Group, Incorporated